Frequently Asked Questions
Everything you need to know about upgrading your audio experience.
Do you offer international shipping for heavy audio equipment?
Yes, we ship worldwide. Due to the weight of our professional-grade subwoofers, shipping costs are calculated at checkout based on your location and the total weight of the order.
What is the warranty period on Elite Subwoofers?
All our subwoofers come with a standard 2-year manufacturer warranty that covers defects in materials and workmanship. Extended protection plans are available for purchase.
Can I return a product if it doesn't fit my vehicle or room?
We offer a 30-day satisfaction guarantee. If the product is in its original packaging and condition, you can return it for a full refund, minus the cost of return shipping.
Are your subwoofers compatible with factory-installed car audio systems?
Most of our models are compatible with factory systems using a Line Output Converter (LOC). We recommend checking the specific technical requirements listed on each product page.
How long does it take for my order to process and ship?
Orders are typically processed within 1-2 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your proximity to our distribution center.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for qualifying purchases.